Privacy Policy
Last Updated / Effective Date: January 17, 2026
Priority One Surplus, Priority One Surplus LLC operates the website www.priorityonesurplus.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our Site, make purchases, or otherwise interact with us. It applies to California residents and others as required by law.
1. Information We Collect
We collect the following categories of personal information:
a. Information You Provide Directly
When you create an account, place an order, subscribe to updates, contact us, or fill out forms: full name, email address, postal/shipping/billing address, phone number, payment details (processed securely by third-party providers — we do not store full card numbers), order history, messages/comments.
b. Information Collected Automatically
Device and usage data via Google Analytics and similar tools: IP address, browser type/version, operating system, device identifiers, pages visited, time/date of visits, referring/exit pages, clickstream behavior, approximate location (from IP).Cookies, pixels, and tracking technologies (see Section 5).
c. Information from Third Parties
Payment processors, shipping carriers, or analytics providers (e.g., Google) may provide us with transaction confirmations or aggregated insights.
CCPA Categories of Personal Information Collected (past 12 months)
Identifiers (e.g., name, email, phone, postal address, IP address, device ID)Commercial information (e.g., products purchased/considered, order history)Internet or network activity (e.g., browsing/interaction history)Geolocation data (approximate, derived from IP)
We have not collected sensitive personal information (e.g., precise geolocation, SSN, financial account details beyond transaction processing, health data) unless explicitly provided by you for a specific purpose.
2. How We Use Your Information We use personal information to:
Process and fulfill orders, including shipping and payments Manage your account and provide customer support Send order confirmations, receipts, and service communications Improve our Site, products, and services (including analytics via Google Analytics) Communicate promotions/marketing (with opt-out options) Detect/prevent fraud, security issues, or misuse Comply with legal obligations
3. How We Share or Disclose Your Information We disclose personal information to:
Service providers/contractors (e.g., payment processors like Stripe/PayPal, shipping companies, hosting providers, email services, Google for Analytics) — bound by contracts to use data only for our purposes and protect it. In connection with business transfers (e.g., merger/acquisition). To comply with law, subpoenas, or protect rights/safety. With your consent.
We do not sell personal information as defined under CCPA/CPRA (no exchange for monetary or other valuable consideration to third parties for their independent use). We may disclose data to analytics providers like Google, but this is limited to service provider purposes (not "selling" or "sharing" for cross-context behavioral advertising in our standard setup). If practices change, we will update this policy.
4. Your California Privacy Rights (CCPA/CPRA) If you are a California resident, you have the following rights regarding your personal information:
Right to Know/Access
: Request details about categories/specific pieces collected, sources, purposes, and third parties.
Right to Delete
: Request deletion (subject to exceptions, e.g., completing transactions, legal compliance).
Right to Correct
: Request correction of inaccurate information.
Right to Opt-Out of Sale/Sharing
: If we ever sell or share (for cross-context behavioral advertising), opt out via our "Do Not Sell or Share My Personal Information" link. We honor Global Privacy Control (GPC) browser signals as opt-out requests.
Right to Limit Use of Sensitive PI
: Not applicable (we do not collect/use sensitive PI beyond limited purposes).
Non-Discrimination
: We will not discriminate against you for exercising rights.
To exercise rights: Email us at Priorityonesurplus@comcast.net. We may verify your identity (e.g., matching provided info). Authorized agents may submit on your behalf with proof of authorization. We respond within 45 days (extendable to 90 with notice). Requests are free (up to twice per 12 months for access).
5. Cookies and Tracking Technologies We use cookies and similar technologies (including Google Analytics) for functionality, analytics, and performance. Google Analytics collects usage data to help us understand Site interactions. You can manage preferences via our cookie banner (if implemented), browser settings, or the GPC signal. For more, see our separate Cookie Notice [link if separate]. Disabling may limit Site features.
6. Data Retention We retain personal information as long as needed for the purposes above, to comply with law, or resolve disputes — typically the duration of your customer relationship plus up to 7 years for legal/accounting purposes (or shorter for non-essential data).
7. Data Security We use reasonable administrative, technical, and physical safeguards to protect your information. No transmission or storage is 100% secure.
8. International / Other Transfers Data is processed primarily in the United States. If transferred elsewhere, appropriate safeguards apply.
9. Children's Privacy Our Site is not directed to children under 13. We do not knowingly collect data from children. Contact us if concerned.
10. Changes to This Policy We may update this policy. Changes are posted here with a new effective date. Material changes will be notified via the Site or email where appropriate.
11. Contact Us [Your Business Name] Attn: Privacy Email: Priorityonesurplus@comcast.net Phone Number: 610-488-2957 Mailing Address: 1744 Tilden Ridge Dr, Hamburg, PA. 19526
For unresolved CCPA concerns, contact the California Privacy Protection Agency at https://cppa.ca.gov/.
Thank you for trusting us with your information.